These Terms & Conditions constitute the complete legal agreement between you and jilace governing your use of the jilace platform, including all online casino games, sports betting, account management, deposits, withdrawals, bonuses, and any other services provided by jilace to registered players in the Philippines.
Before reading the full Terms & Conditions, here are the six most important points every jilace player should understand.
jilace is a real-money gambling platform regulated by PAGCOR. Philippine law requires all players to be at least 21 years of age to register and participate. Age verification is mandatory. Accounts found to belong to minors will be permanently closed and funds forfeited to PAGCOR.
jilace operates under Philippine gaming law administered by PAGCOR. These Terms are governed by the laws of the Republic of the Philippines. Disputes not resolved through jilace's internal process may be escalated to PAGCOR's dispute resolution mechanism.
Each player is permitted exactly one jilace account. Creating duplicate accounts — regardless of the purpose — is a material breach of these Terms and will result in the suspension of all associated accounts and forfeiture of any balances therein.
All bonuses and promotions offered by jilace are subject to wagering requirements and specific terms published at the time of the offer. Attempting to abuse bonuses — including through linked accounts, VPNs, or coordinated betting — will result in bonus cancellation and possible account closure.
All withdrawal requests require a completed Know Your Customer (KYC) verification before funds can be released. jilace reserves the right to request identity documents, proof of payment method ownership, and source of funds documentation before processing withdrawals of any size.
jilace reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or platform notification. Continued use of jilace following notification of changes constitutes acceptance of the revised Terms.
In these Terms & Conditions, the following terms shall have the meanings ascribed to them below unless the context requires otherwise:
2.1 Age Requirement. jilace is strictly restricted to individuals who are twenty-one (21) years of age or older. This age restriction reflects the minimum gambling age prescribed by Philippine law for casino-style gaming operations. Registration by any person under the age of 21 is expressly prohibited.
2.2 Geographic Restriction. The Services are intended primarily for players physically located in the Philippines. Players accessing jilace from jurisdictions where online gambling is prohibited are solely responsible for ensuring their compliance with applicable local laws. jilace reserves the right to restrict access from any jurisdiction without prior notice.
2.3 Single Account Policy. Each eligible individual is permitted to register and maintain only one (1) jilace account. Registering multiple accounts — whether under the same or different identities — constitutes a material breach of these Terms. jilace uses technical and manual verification methods to detect duplicate accounts.
2.4 Accurate Information. Players must provide accurate, complete, and current information during registration, including their full legal name, date of birth, mobile number, and residential address. jilace is not responsible for any consequences arising from the provision of false or inaccurate registration information. Providing false information may result in permanent account closure and forfeiture of balances.
2.5 KYC Verification. All accounts are subject to KYC verification prior to the processing of withdrawal requests. jilace may request additional documentation at any time, including but not limited to government-issued photo identification, proof of address, and proof of ownership of payment methods used for deposits. Failure to complete KYC within thirty (30) days of a request may result in account suspension.
The following persons are strictly prohibited from registering or maintaining a jilace account: (a) persons under 21 years of age; (b) employees of jilace and their immediate family members; (c) persons self-excluded from gambling in accordance with PAGCOR regulations; (d) persons located in jurisdictions where online gambling is prohibited; (e) persons acting as agents or nominees on behalf of another individual.
3.1 Account Security. Players are solely responsible for maintaining the confidentiality of their account credentials, including their username, password, and any one-time passwords (OTP) sent to their registered mobile number. jilace will never request your password via any communication channel. Any activity conducted through a player's account using valid credentials will be treated as authorized activity by that player.
3.2 Unauthorized Access. Players must notify jilace immediately upon becoming aware of any unauthorized access to their account or any other security breach. Players should contact jilace support via live chat or email at [email protected]. jilace will take reasonable steps to investigate and remediate unauthorized access, but shall not be liable for losses incurred before notification.
3.3 Account Maintenance. Players are responsible for keeping their registered contact details current and accurate. Outdated contact information — including mobile numbers linked to GCash or Maya — may delay withdrawal processing, bonus communications, or account recovery procedures. Update requests can be submitted through account settings or via jilace support.
3.4 Non-Transferability. jilace accounts, account balances, and any accumulated loyalty points or VIP tier status are personal to the registered account holder and are non-transferable. Players may not sell, assign, transfer, or pledge their account or any rights therein to any third party.
3.5 Account Dormancy. An account that has not recorded any login activity for a continuous period of twelve (12) months shall be considered dormant. jilace may apply an administrative maintenance fee to dormant accounts in accordance with applicable regulations. Players are encouraged to log in periodically to prevent account dormancy.
4.1 Accepted Payment Methods. jilace accepts deposits via the following payment methods: GCash, Maya (formerly PayMaya), QR Ph, GrabPay, BPI, BDO, Metrobank (via InstaPay or PesoNet), and 7-Eleven CLiQQ. Additional payment methods may be added or removed from time to time. The current list of accepted payment methods is displayed on the jilace deposit page.
4.2 Minimum Deposit. The minimum deposit amount is one hundred Philippine Pesos (₱100). jilace reserves the right to adjust minimum deposit thresholds for specific payment methods or account tiers without prior notice.
4.3 Deposit Processing. Deposits made via GCash, Maya, and QR Ph are credited to the jilace account in real time upon successful authorization. Bank transfer deposits via InstaPay are typically credited within thirty (30) minutes. PesoNet transfers may take one (1) to two (2) banking days. jilace is not responsible for delays attributable to third-party payment processors.
4.4 Player Funds. All funds deposited by players are treated as client money, held separately from jilace operating funds in accordance with PAGCOR requirements. These funds are not used for operational purposes and are available for withdrawal subject to these Terms.
4.5 Third-Party Deposits. Players may only deposit funds using payment methods registered in their own name. Deposits from payment accounts belonging to third parties are not permitted. Detection of third-party deposits may result in account suspension and forfeiture of associated funds pending investigation.
jilace is designed with Filipino players in mind. GCash is the fastest and most popular option — deposits of ₱100 to ₱100,000 are credited instantly. Maya and QR Ph are equally fast. BPI, BDO, and Metrobank transfers are available for larger amounts. 7-Eleven CLiQQ is available for cash deposits at over 3,500 locations nationwide — useful for players in Cebu, Davao, Quezon City, and other areas with strong 7-Eleven presence.
5.1 Withdrawal Eligibility. Players may request withdrawal of their real money balance at any time, subject to: (a) completion of KYC verification; (b) satisfaction of any applicable wagering requirements on bonus funds; and (c) the absence of any active investigation into the account for suspected fraud, bonus abuse, or other prohibited conduct.
5.2 Withdrawal Methods. Withdrawals are processed to the same payment method used for the most recent deposit, subject to technical availability. jilace may, at its discretion, process withdrawals to an alternative verified payment method registered in the player's name. Withdrawals cannot be processed to third-party accounts.
5.3 Processing Times. GCash and Maya withdrawals for verified accounts are typically processed within five (5) to twenty (20) minutes. Bank transfers via InstaPay are typically completed within two (2) hours. PesoNet transfers may take one (1) to two (2) banking days. Processing times may be extended during periods of high volume or for withdrawals requiring enhanced due diligence review.
5.4 Withdrawal Limits. Minimum withdrawal amount is one hundred Philippine Pesos (₱100). Daily and monthly withdrawal limits apply based on account verification level and VIP tier. Players may request limit increases by contacting jilace support and providing any additional documentation requested.
5.5 Withdrawal Verification. jilace reserves the right to request additional verification documentation before processing any withdrawal. This may include, but is not limited to, government-issued ID, selfie verification, proof of address, and bank statements. Refusal to provide requested documentation will result in a withdrawal hold until compliance is achieved or the account is closed.
6.1 General Bonus Terms. All bonuses and promotions offered by jilace are subject to specific terms and conditions published at the time of each offer. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific terms of the promotion shall prevail.
6.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they or any winnings derived from them become withdrawable. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 15x means the bonus amount must be wagered fifteen times). Contributions toward wagering requirements vary by game type — live casino games and slots contribute at different rates as specified in the applicable promotion terms.
6.3 Bonus Abuse. jilace employs fraud detection systems to identify bonus abuse, including but not limited to: (a) creating multiple accounts to claim the same bonus; (b) using VPN or proxy services to bypass geographic restrictions; (c) placing coordinated or matched bets designed to guarantee profit regardless of game outcome; and (d) exploiting technical errors or vulnerabilities in game software. Detection of bonus abuse will result in cancellation of bonuses, forfeiture of associated winnings, and permanent account closure.
6.4 Bonus Expiry. Bonuses that are not wagered within the validity period specified at the time of issue will expire and be removed from the player's account automatically. Expired bonus funds are not reinstated under any circumstances.
6.5 Right to Modify Promotions. jilace reserves the right to modify, suspend, or terminate any promotion at any time and without prior notice, provided that any such modification does not adversely affect the position of players who have already accepted and are actively utilizing a promotion at the time of the modification.
7.1 Game Outcomes. All games offered on the jilace platform use independently certified Random Number Generator (RNG) systems where applicable. Live dealer games use physical dealing equipment monitored by independent oversight. Game outcomes are determined solely by certified game software or physical game equipment and cannot be influenced by jilace, game providers, or players.
7.2 Return to Player. The theoretical Return to Player (RTP) percentage for each slot and table game is disclosed in the game's information page. RTP figures represent the statistical average return over an extended period of play and are not a guarantee of individual session outcomes. Actual returns in any given session may be higher or lower than the published RTP.
7.3 Malfunctions. In the event of a game malfunction, disconnection, or technical error that results in the interruption of a game round, the affected round will be voided and the wagered amount returned to the player's account. jilace is not liable for losses caused by player-side technical issues including internet disconnection, browser crashes, or device failure.
7.4 Disputed Game Results. Players who dispute a game result must submit a formal dispute within seventy-two (72) hours of the disputed event. Disputes submitted after this period will not be considered. jilace will investigate all legitimate disputes and respond within five (5) business days. Game outcome logs are maintained and treated as the definitive record of game results.
The following conduct is strictly prohibited on the jilace platform and constitutes a material breach of these Terms:
Detection of any prohibited conduct will result in one or more of the following: immediate account suspension; permanent account closure; forfeiture of account balance and bonus funds; reporting to PAGCOR and relevant Philippine law enforcement authorities; and civil or criminal legal action where applicable under Philippine law.
9.1 jilace's Right to Suspend. jilace reserves the right to suspend or restrict access to any account at any time and without prior notice where there is reasonable cause to believe that the account is being used in breach of these Terms, for fraudulent purposes, or in a manner that poses a risk to the integrity of the Platform or other players.
9.2 Voluntary Closure. Players may request permanent closure of their account at any time by contacting jilace support. Upon receipt of a closure request, jilace will process any remaining verified balance (subject to KYC completion) and close the account within five (5) business days. Self-exclusion requests are processed immediately.
9.3 Post-Closure Obligations. Upon account closure — whether voluntary or enforced — the player's license to use the Platform is revoked immediately. All intellectual property rights, content access, and service availability terminate upon closure. Any real money balance remaining in a closed account will be returned to the registered payment method, subject to any withholdings permitted under these Terms.
10.1 Ownership. All content on the jilace Platform — including but not limited to software, game code, user interfaces, graphics, logos, text, images, video content, and databases — is the intellectual property of jilace or its licensors and is protected by applicable Philippine and international intellectual property laws.
10.2 License to Use. jilace grants players a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This license does not include the right to reproduce, modify, distribute, sublicense, or commercially exploit any content on the Platform.
10.3 Player Content. By submitting any content to jilace — including but not limited to support communications, feedback, game reviews, and chat messages — players grant jilace a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for the purposes of operating and improving the Platform.
11.1 General Limitation. To the fullest extent permitted by applicable Philippine law, jilace's total aggregate liability to any player for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount of real money deposited by that player in the twelve (12) months preceding the date on which the claim arose.
11.2 Exclusion of Consequential Loss. jilace shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the player's use of or inability to use the Services, regardless of whether such damages were foreseeable or jilace was advised of their possibility.
11.3 Third-Party Services. jilace is not responsible for the content, availability, or performance of third-party services — including payment processors (GCash, Maya, BPI, BDO, Metrobank), game providers, or communication services — even where these services are accessed through the jilace Platform.
11.4 Gambling Risk Acknowledgment. Players acknowledge that gambling involves financial risk and that it is possible to lose all money wagered. jilace does not guarantee winnings. By accessing the Services, players expressly acknowledge that they are participating in games of chance and accept all associated financial risk.
12.1 Privacy Policy. The collection, use, storage, and disclosure of personal data by jilace is governed by the jilace Privacy Policy, which is incorporated by reference into these Terms and forms part of the complete legal agreement between jilace and each player. Players are encouraged to review the Privacy Policy in full.
12.2 Regulatory Disclosure. jilace is required by PAGCOR regulations and applicable Philippine anti-money laundering laws to maintain records of player transactions and identity verification documents. These records may be disclosed to PAGCOR, the Anti-Money Laundering Council (AMLC), and other relevant Philippine government authorities upon lawful request.
12.3 Marketing Communications. With player consent, jilace may send marketing communications via SMS, email, or push notification regarding promotions, new games, and platform updates. Players may withdraw marketing consent at any time through account settings or by contacting jilace support. Withdrawal of marketing consent does not affect the player's ability to use the Services.
13.1 Commitment. jilace is committed to promoting responsible gambling among all players. Gambling should be an enjoyable form of entertainment, not a financial strategy or a means of resolving financial difficulties. jilace encourages all players to set personal limits before beginning any gaming session.
13.2 Responsible Gaming Tools. jilace provides the following responsible gaming tools, available to all players free of charge via account settings: (a) Deposit Limits — daily, weekly, and monthly limits on total deposits; (b) Loss Limits — caps on net losses over a defined period; (c) Session Time Limits — automatic logoff after a specified session duration; (d) Reality Checks — periodic on-screen reminders of session duration and net balance; (e) Self-Exclusion — temporary or permanent exclusion from the Platform.
13.3 Self-Exclusion. Players who wish to exclude themselves from jilace may request self-exclusion via account settings or by contacting jilace support. Self-exclusion takes effect immediately and can be set for periods of 24 hours, 7 days, 30 days, 90 days, 180 days, or permanently. During a self-exclusion period, jilace will use reasonable efforts to prevent the excluded player from accessing their account, and will suspend all marketing communications to the excluded player.
13.4 Minor Protection. Players are responsible for ensuring that their login credentials are not accessible to minors residing in or visiting their household. jilace strongly recommends enabling device-level parental controls in addition to account-level security measures.
14.1 Governing Law. These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to Presidential Decree No. 1602, Republic Act No. 9287, and applicable PAGCOR regulations, without regard to conflict of law principles.
14.2 Dispute Resolution. In the event of a dispute arising from these Terms or the Services, players should first contact jilace support via live chat or at [email protected] (plain text, not a clickable link) to seek resolution through jilace's internal dispute process. jilace will respond to formal disputes within five (5) business days.
14.3 PAGCOR Escalation. If a dispute is not resolved through jilace's internal process, players may escalate the matter to PAGCOR through its formal complaint mechanism. jilace is bound by PAGCOR's regulatory decisions in matters within its jurisdiction.
14.4 Jurisdiction. For any matters not resolved through the above processes, both parties submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
15.1 Right to Amend. jilace reserves the right to amend, modify, or replace these Terms & Conditions at any time. The most current version of these Terms will be published at jilace.org/terms-conditions and will bear the effective date of the most recent revision.
15.2 Notification of Changes. For material changes to these Terms, jilace will provide notice to registered players via email to the registered address or via in-platform notification at least seven (7) days prior to the change taking effect. For non-material changes, notice may be provided by publishing the revised Terms without prior individual notification.
15.3 Continued Use. Continued use of the jilace Platform following the effective date of any amendment to these Terms constitutes the player's acceptance of the revised Terms. Players who do not agree with any amendment may close their account in accordance with Section 9.2 of these Terms.
For questions, concerns, or formal correspondence regarding these Terms & Conditions, players may contact jilace through the following channels:
jilace will respond to all formal written correspondence within five (5) business days. Please include your registered username and a description of your inquiry in all communications to ensure prompt handling.
These Terms & Conditions are effective as of 1 January 2026. They supersede all previous versions of the jilace Terms & Conditions. Players who registered prior to this date are bound by these updated Terms from the effective date.
jilace is a trusted, PAGCOR-regulated online casino built for Filipino players. Register in under 2 minutes, deposit via GCash from ₱100, and start playing today. Your safety, your winnings, and your experience are backed by Philippine gaming law.